Frequently Asked Questions

Find answers to your questions about our berries, jams, and services.

Your Questions, Answered

How fresh are the berries?

Our berries are handpicked daily to ensure maximum freshness and flavor. They are packed and shipped the same day.

Are your jams made with natural ingredients?

Yes, our jams are made with natural fruits and minimal sugar to retain their authentic taste and nutritional value.

Do you offer organic products?

We use sustainable farming practices and many of our products are organically grown. Check specific product descriptions for more details.

What is your return policy?

We accept returns for non-perishable items within 14 days of delivery. For perishable items like berries, please contact us immediately if there is an issue.

Do you ship internationally?

Currently, we ship within Canada. For international shipping inquiries, please contact our support team.